Privacy Policy – Canada
1st Choice Home Health Care Services (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information in compliance with Canadian privacy laws, including PIPEDA and PHIPA (for Ontario).
1. Information We Collect
We may collect:
Personal Details: Name, address, email, phone number, date of birth, emergency contact.
Health Information: Medical history, current conditions, medications, care requirements.
Financial Information: Payment details for services.
Website Usage: IP address, browser type, pages visited, analytics data.
2. How We Use Your Information
Your information is used to:
Provide and manage home health care services.
Communicate with clients, caregivers, and healthcare professionals.
Process payments and billing.
Improve services, website functionality, and user experience.
Comply with Canadian laws and regulations.
3. How We Share Information
We do not sell or rent your personal information. Information may be shared only with:
Authorized healthcare providers involved in your care.
Third-party service providers assisting with billing, IT, or service delivery.
Legal or regulatory authorities when required.
All third parties are required to maintain confidentiality.
4. Cookies & Website Tracking
We may use cookies to enhance user experience, track website usage, and analyze traffic. You can manage cookies via your browser settings.
5. Data Protection & Security
Health information is sensitive and confidential.
Only authorized personnel can access personal and health information.
We implement technical, administrative, and physical safeguards, including encryption, secure servers, and restricted access.
6. Retention of Information
We retain personal and health information only as long as necessary to provide services or meet legal obligations. Secure disposal methods are applied.
7. Your Rights
Access your personal information.
Request corrections.
Withdraw consent for certain uses.
Request deletion, subject to legal obligations.
8. Contact Us
Privacy Policy – India
1st Choice Home Health Care Services is committed to protecting your personal and health information in India in compliance with the Information Technology Act, 2000 and Sensitive Personal Data or Information Rules, 2011.
1. Information We Collect
We may collect:
Personal Details: Name, address, email, phone number, date of birth, emergency contact.
Health Information: Medical history, current conditions, medications, care requirements.
Financial Information: Payment details for services.
Website Usage: IP address, browser type, pages visited, analytics data.
2. How We Use Your Information
Your information is used to:
Provide and manage home health care services.
Communicate with clients, caregivers, and healthcare professionals.
Process payments and billing.
Improve services, website functionality, and user experience.
Comply with Indian laws and regulations.
3. How We Share Information
We do not sell or rent your personal information. Information may be shared only with:
Authorized healthcare providers involved in your care.
Third-party service providers assisting with billing, IT, or service delivery.
Legal or regulatory authorities when required.
All third parties are required to maintain confidentiality.
4. Cookies & Website Tracking
We may use cookies to enhance user experience, track website usage, and analyze traffic. You can manage cookies via your browser settings.
5. Data Protection & Security
Sensitive personal information, including health records, is securely stored.
Only authorized staff have access.
We implement technical, administrative, and physical safeguards to ensure confidentiality.
6. Retention of Information
We retain information only as long as necessary to provide services or comply with legal obligations. Secure disposal methods are applied.
7. Your Rights
Access your personal information.
Request corrections.
Request deletion, subject to service and legal obligations.
